Shipping Policy

Last updated: [10/08/2026]

At Spark and Carry, we aim to process and deliver your orders as quickly and reliably as possible.

Order Processing

Orders are typically processed within [1–3 business days] after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an order confirmation after your purchase and, where available, tracking information once your order has been dispatched.

Shipping Times

We currently offer shipping to [UK / UK and international locations].

Estimated delivery times are:

• Standard UK Delivery: [3–5 business days]

• Express Delivery: [1–2 business days]

• International Delivery: [5–15 business days]

Please note that delivery times are estimates and may vary due to circumstances outside our control, including courier delays, severe weather, or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping option selected.

Free shipping: [Add your free-shipping threshold here, if applicable.]

Tracking

Where tracking is available, you will receive tracking information by email once your order has been dispatched.

Please allow up to [24–48 hours] for tracking information to become active.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at info@toglobalservices.co.uk and include your order number.

We will do our best to investigate the issue and assist you.

Incorrect Delivery Address

Please make sure your delivery address is correct before completing your order.

If you provide an incorrect or incomplete address and your order has already been dispatched, additional delivery charges may apply.

Damaged Items

If your order arrives damaged, please contact us as soon as possible at info@toglobalservices.co.uk with your order number and photographs of the damaged packaging and product.

We will review the issue and advise you on the next steps.

Contact Us

If you have any questions about shipping, please contact us:

Spark and Carry
📞 +44 7471 438416
✉️ info@toglobalservices.co.uk